Everything about your business sends a message to your employees, your prospects and your customers.
Is your office neat, tidy and organized? What message is sent if it is not? It not only sends a message to your employees but also your prospects and customers about your product quality and standards.
The quality of the sign on your building, the foyer, the restrooms, the photo on the website – it all sends a message about how we do it here, what we put up with, what our standards are, what we expect our future to be.
And, do you commit insurance fraud in waiving a deductible? Where else do you cut corners or cross the line to secure business? Labor, product, etc.?
Is your business sending the right message? Are you collecting your insurance deductibles as required by law?